Designing with the patient in mind

Mobile app for health

This guest post by Irish blogger, speaker, patient and healthcare social media maven Marie Ennis O’Connor was originally published January 26, 2016 by Patient Empowerment Network, and reprinted here with Marie’s kind permission.

Designing with the patient in mind: Incorporating patient values, preferences and needs into digital health interventions.

“We are stuck with technology, when what we really want is just stuff that works.”

Douglas Adams, The Hitchhikers Guide To The Galaxy

A new report by Accenture reveals that just two percent of patients at hospitals are using the health apps provided for them. The research, which assessed mobile app use among the 100 largest U.S. hospitals, found that 66 percent of the hospitals have mobile apps for consumers and 38 percent of that subset have developed proprietary apps for their patients.

However, a mere two percent of patients at those hospitals are using the apps provided to them. This staggeringly low figure represents an alarming waste of resources in the healthcare industry.
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