Dear Valued Patient: “Bye-Bye!”

by Carolyn Thomas    ♥    @HeartSisters

“Dear Valued Patient. . .” 

I opened the envelope, unfolded the letter inside – and stopped breathing. I’ve known this day would come ever since my family doctor had to start working part-time a few years ago for family reasons. But still, I could barely comprehend the blur of words on the page: 

“Dear Valued Patient. . .retiring from active practice. . .my last day will be . . .”

It had finally happened to me. Just like that, I’d joined the endless line-up of almost one million people here in British Columbia who do not have a family doctor.       Continue reading “Dear Valued Patient: “Bye-Bye!””

Is the practice of medicine making doctors sick?

by Carolyn Thomas   @HeartSisters   

Sue Robins of Vancouver has an irresistible writing talent that’s somehow both quietly approachable and yet sneakily explosive. We see this talent in her books A Bird’s Eye View: Stories of  a Life Lived in Health Care or Ducks in a Row: Healthcare Reimagined.  We also see it in her compelling blog essay, “We Are All In This Together” as she explores the “basic lack of humanity that ails health care – a lack of humanity for patients, families, staff, clinicians, physicians and administrators.”  As Sue says:

“We are all in this mess together.    .     . Continue reading “Is the practice of medicine making doctors sick?”

The medical hierarchy shift

by Carolyn Thomas   @HeartSisters   

treeJWVein-3832108_1280Many years before I finally left a decades-long professional relationship with my family physician, I had observed distressing changes in her practice. I didn’t say anything about these changes at first. They began with her new all-cash medical aesthetics clinic (think: nonstop before-and-after Botox videos looping in every exam room).

She did not post an actual sign in her waiting room telling her longtime patients what we all knew: “I Am No Longer Interested in the Practice of Family Medicine”  – but everything about her behaviours clearly announced that she’d already moved on without telling us.     . Continue reading “The medical hierarchy shift”

A solution in search of a problem

by Carolyn Thomas    @HeartSisters    

I recently had the honour of being invited to be the guest lecturer at a university class of young students learning about chronic illness. (The word “young”, of course, is relative, since almost everybody on earth is now so much younger than I am). These students were absolutely terrific – enthusiastic, smart, full of questions and ideas about healthcare. But about halfway through our 3-hour class together, I began to observe a pattern in the way some of them approached their small group exercise assignment.  Continue reading “A solution in search of a problem”