I’m so pleased to share, with her kind permission, this guest post written by Colette Herrick, originally published on the Six Seconds website. I especially love her example of how a new puppy taught her twin grandchildren a powerful lesson in compassion.
“While medicine continues to advance, receiving health care as a patient is fundamentally a human process.
At the center of effective care delivery is a connection between the health care provider and patient. Yet in the last 25 years, many pressures have eroded the quality of this human-to-human healing connection. The good news is that in spite of all the external and very real pressures on the patient-provider relationship, research reveals something many of us have known: health care providers can learn fairly simple skills that make a large difference. Continue reading “Emotional intelligence in health care relationships”