I’ve been grappling with a wallop of personal guilt lately. I don’t feel guilty because I’ve done something wrong, but because I finally had to say “No!” to a friend I’d been helping for a long time.
During my public relations career, we called this phenomenon “scope creep”. For example, you happily agree one day to a project with clear parameters, but over time one thing after another gets piled on top of your desk, until the project is suddenly so unwieldy that you wonder how this even happened.
It happened because of scope creep. And your inability to say “No!” to keep the whole thing on track as you went along. And the way things change. Continue reading “Scope creep: when NO means maybe, and maybe means YES”