by Carolyn Thomas ♥ @HeartSisters
In 2018, Dr. Dhruv Khullar warned his colleagues at an American Board of Internal Medicine conference that patients need answers on three dimensions of trust:
- Competence: “Do you know what you’re doing?”
- Transparency: “Will you tell me what you’re doing?”
- Motive: “Are you doing this to help me or yourself?” . .