This Heart Sisters original article was reprinted today as a guest post on the website BETTER HEALTH
An open letter to all hospital employees,
After a particularly bizarre experience undergoing a treadmill stress echocardiogram at your hospital recently, I decided to do something that I have never done before. I called the Cardiology Department manager to complain about her staff. Incidentally, a recent survey of international tourists found that Canadians were #1 in only one category:
“Least likely to complain when things go wrong”
So you can appreciate that lodging an official complaint is a fairly Big Deal up here!
Continue reading “Top 10 Tips on How To Treat Patients – my guest post on ‘Better Health’”