by Carolyn Thomas  ♥  @HeartSisters

I’ve lived on both sides of this scenario. For many years, my workplace was a hospital where I worked as the Communications Coordinator on the hospice/palliative care unit. I’d arrive at the hospital for work early each morning and easily navigate the maze of hospital corridors leading up to my office. I’d chat happily over coffee with my nurse and physician colleagues arriving for shift change, and then unlock my office door to prepare for that day’s busy schedule. Showing up at the hospital became as routine for me as showing up for work had been during over three decades of my PR career in corporate, government and not-for-profit sectors in other workplaces.

Yet on some level, I always knew that my familiar hospital workplace was anything but familiar to people out there who were making their way into that same hospital – but as patients.

Continue reading “A perfectly ordinary workday. Unless you’re the patient…” →