by Carolyn Thomas     ♥    Heart Sisters (on Blue Sky) 

A few years after I survived a misdiagnosed heart attack in 2008, I read a U.K. study focused on what researchers at the Institute of Social Psychology at the London School of Economics call Patient Neglect.(1)  This healthcare phenomenon includes both Procedural Neglect (“failing to achieve the objective standards of patient care”) and Caring Neglect (“behaviours that lead patients and observers to believe that staff have uncaring attitudes.”) Continue reading “Caring neglect: behaviours that lead us to believe our healthcare professionals don’t care” →