by Carolyn Thomas ♥ @HeartSisters
I don’t remember much of what happened during that fateful visit to the Emergency Department. I remember the on-call cardiologist saying something to me about my “significant heart disease”. After hearing those words, I felt so stunned that – although I could see his lips moving and could hear sounds coming out of his mouth – he may as well have been speaking Swahili. (Doctors, please remember this in the future when delivering life-altering diagnoses to your patients!)
What I do vividly remember, however, is a small but profound act of kindness later that day when I was brought to my bed in the CCU (the cardiac intensive care unit). Continue reading “Kindness in health care: missing in action?”